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“Epic Games is swindling parents with unauthorised game purchases, tricking young consumers & using shady practices for billing,” one person wrote on the BBB’s website. Some who filed complaints with the BBB said that their credit cards had been charged for in-game purchases without authorisation and that when approached Epic Games with the issue, the company declined to return the money. In-game merchandise varies in price, with the most popular outfits and emotes ranging from USD15-USD20.īut at least some players, and possibly their parents, are not pleased with the experience. V-Bucks are sold for real money at an exchange rate of 10 V-Bucks to USD1. Once in the game, players can purchase for their characters new outfits and emotes, like signature dances and gestures, using V-Bucks, the game’s online currency.
#Fortnite battle royale download asked for credit card info free
Those profits are generated in large part through in-game microtransactions from Fortnite, which is free to play. Fortnite generated USD300 million in its first 200 days on Apple’s iOS platform, according to analysis by Sensor Tower.Īccording to The Washington Post’s Brian Fung: “The company reportedly made USD3 billion in profit in 2018, thanks in part to its hit game and the cultural phenomenon it has become.” Over the past three decades, Epic Games has made an impact on the gaming industry, creating smash hits such as Unreal, Gears of War and Shadow Complex.įortnite, a last-person-standing multiplayer survival game, which was described by TechCrunch as “Lord of the Flies meets Hunger Games” has turned into the latest game craze, accumulating more than 200 million players and helping to earn Epic Games billions of dollars in revenue.
#Fortnite battle royale download asked for credit card info pro
A player competes in the Fortnite: Battle Royale Celebrity Pro Am in Los Angeles on June 12, 2018
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The BBB said that it has received 279 complaints about Epic Games’ customer service and gaming issues over the past three years, but that 271 of them were reported in the past year, as the company’s top game, Fortnite, has taken on a life of its own.
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However, the BBB noted that it, too, has tried “on numerous occasions” to contact Epic Games, but it never received a response from the company. He added that concerned customers should reach out to Epic Games’ customer service. When asked how many complaints the company has received directly, the spokesman said Epic Games gets customer service requests daily for a variety of reasons. Most of the complaints regard customer service issues and problems with refunds and exchanges – and most of them were never addressed by the Cary, NC-based company, the BBB said in a news release.Ī spokesman for Epic Games said in a statement on Thursday that the company is not affiliated with the BBB and that it has “redirected all player submitted complaints from the BBB to our Player Support staff”. The BBB said that over the past year, it has received more than 270 complaints about Epic Games, which has made a fortune from Fortnite and other popular video games. THE creator of the wildly popular video game Fortnite has been given an “F” rating from the Better Business Bureau (BBB) after not addressing hundreds of complaints from concerned customers.